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Constantin Borandel

Inside Sales Representative, TalentHero

Arii profil: Pagina personala - Info - Parteneri - Web
Despre Constantin Borandel
Domenii de activitate:
Pozitia curenta:
Inside Sales Representative
Zonele tarii unde fac afaceri:
Data nasterii:
4 februarie 1983 (36 ani si 7 luni)
Locul nasterii:
Bucuresti
Stare civila / familie:
necasatorit(a)
Venit anual:
800 EUR
Sex:
Masculin
Membru KeyPeople de:
8 ani si 3 saptamani
Activitate profesionala Constantin Borandel
Inside Sales Representative, TalentHero
august 2015 (4 ani si o luna)
Generating leads through outbound cold calls and emails
▪Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
▪Understand customer needs and requirements
▪Route qualified opportunities to the appropriate sales executives for further development and closure
▪Close sales and achieve quarterly quotas
▪Research accounts, identify key players and generate interest
▪Maintain and expand the client database
▪Keep all systems up to date
Account Manager, SIEN Solutions
martie 2015 - iulie 2015 (5 luni si o zi)
Manages partner accounts.
• Understand the details of both our offering and partner demands or offers.
• Able to explain to developers and QA what the partner wants/ advice SIEN teams on malpractices to be checked.
• Keep track of all negotiations ongoing with several partners at once.
• Resilient and proactive in obtaining the most from a given partner.
• Working 90% of the day over the phone/Skype.
• Try to secure better conditions for/from partners.
• Manages operational implementation of Customer data changes in the SIEN systems (Sales Force, Zoho tool).
EMEA SALES & PROCESS SUPPORT SPECIALIST, Hewlett-Packard
noiembrie 2014 - februarie 2015 (3 luni si 2 zile)
Manages customer routine to moderately complex reporting requests.
• Performs data quality checks to ensure that the generated output is of high quality.
• Supports Process Owners by providing strong and successful implementation of the changes that need to be applied.
• Formulates ideas of their own, contributing to process improvements and report optimization and standardization.
• Transfers standardized reports to the off-shore team.
• Creates and maintains documentation for all reports owned.
• May provide training or fulfill tasks related to internal and customer communication.
• Handles ad-hoc requests received via web (Sales Force, TechDirect tool), email and responds to customers.
GWE EG SALES STRATEGY & OPS AND BUSINESS UNIT ANALYST, Hewlett-Packard
iunie 2014 - octombrie 2014 (4 luni si 2 zile)
Active contribution with country stakeholders on information gathering, coordination and follow up on open items.
• Ensure the support for GWE Sales Strategy and Ops Managers regarding Sales Force tool.
• Actively collaborate with Bucharest Sales Support and provide all necessary data towards them in linkage with the Sales Strategy & Operations team.
• Actively follow up & track progress on implementation of certain programs / project across GWE EG space as per business priorities and process guidelines.
• Supports the Sales Strategy & Operations Manager in Readiness validation by providing and developing the needed Key Performance indicators.
• Develops & Supports the managers in analysis & process/projects support as per BU needs.
• Actively participate to regular Sales Managements team meetings, provide updated presentations and proactively propose improvement ideas.
• Develop, maintain and improve continuously a set of processes, projects & analysis as per business needs.
• Ensure critical deals accuracy/status update/comments.
• Develop Funnel analysis for the current/next Quarter.
CRM BUSINESS SUPPORT SPECIALIST I, Hewlett-Packard
octombrie 2013 - mai 2014 (7 luni si 2 zile)
Act as the front-end focal point for EMEA HP customers inquiries via web (Sales Force, TechDirect tool), email or telephone.
• Validate new account creation requests and modification of account data or hierarchy against the valid policies and procedures.
• Provide support for Siebel, Sales Force and interfaces (PRM, Eclipse, CID) in the agreed SLA.
• Provide access and support for forecasting tools in the agreed SLA.
• Provide immediate solutions to customers issues.
• Proactively escalate any issue identified in the supported tools.
• Own responsibility of analyzing, understanding, interpreting the customer’s support requests.
• Create support documentation and maintain with updated information.
• Act as an interface between IT support and end-users.
• Coordinate customer complaint escalation process and serve as a focal point for contact and resolution.
• Maintain archives in order to provide information’s continuity
MASTER DATA ANALYST, Hewlett-Packard
noiembrie 2012 - octombrie 2013 (11 luni si 3 zile)
Manages operational implementation of Customer Hierarchy changes in the HP Data Master systems (MDCP, Sales Force).
• Manages alignment of Next Gen Data Master systems with legacy data (NCRF/MDCP)
• Execute data migrations to the new Data Master systems.
• Manages submitted inquiries and requests from sales teams related to the customer hierarchy and appropriately handles several customer accounts.
• Proactively identifies efficient ways to manage the request and proactively work with the team to reduce inefficient or quality impacting processes.
• Create support documentation and maintain with updated information.
• Perform additional process operational tasks within agreed timelines.
Human Resources Operations, Hewlett-Packard
februarie 2011 - octombrie 2012 (un an si 9 luni)
Processes all the necessary and requested documents related to personnel administration (labour contracts, addendums, administrative documents).
Follows up accurately all changes and requests.
Keeps databases accurate and perform relevant reports on all HR administrative matters.
Communicates effectively on the related employees matters.
Participates & supports activities in the areas of: policies and procedures implementation, motivational system design, induction process, career development, personnel evaluation.
Internal Control & Compliance, Philip Morris International
octombrie 2009 - ianuarie 2010 (3 luni si 2 zile)
Audit specific types of business processes, transactions, flows, primarily based on the Risk assessment requirements and based on the audit requests from local Management.
Provide the requested support to Corporate Audit during the reviews, implement recommendations and ensure follow- up;
Perform systems monitoring & development to ensure compliance with respect to data security, data integrity and users documentation;
Studii Constantin Borandel
curs: Absolute School
septembrie 2010 - septembrie 2010 (de azi), Bucharest
Human Resources Inspector
facultate: Universitatea „Spiru Haret” din București
septembrie 2009 - septembrie 2012 (3 ani si o zi), Bucharest
Psychology
facultate: Universitatea „Spiru Haret” din București
septembrie 2005 - septembrie 2008 (3 ani si o zi), Bucharest
Sociology